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Have you ever attended a professional sporting event where the score board malfunctions? Officials, players and fans get upset and play may be halted to correct the problem. After all, how can you continue the sporting event if you don't have constant and immediate feedback on the important indicators for example the score, time remaining, the period, fouls and penalties etc. Players and fans can see exactly where they stand relative to their goal of winning the game. Sometimes both fans and players see information they could not particularly like, but at least they know where they stand! In business, as in sports, all stakeholders want and football scores have to know where they stand. We often hear employees lament that they do not receive feedback about their very own performance or the performance of their work team or group.